SMS Balance Enquiry


- Cell phone number must match the one on the contact detail link

- If not customer can do it at any Branch or

- Via The Postbank Call Centre toll free 08 00 53 54 55

- No registration required

How does it work?

SMS the word "BAL" and the last four digits (0001670 3142) of your account number to "32302" Please Note: not the last four digits of the card number

What to expect?

The client will receive an SMS with the Postbank Account balance


Minimal charge of R1.00 per SMS

Can I trust this service?

Yes. Remember the account number is linked to the cell phone number provided by the customer

If I use another cell phone number?

The Postbank system will reject the enquiry and return an error message of an "invalid cell number"

SASSA SRD (R350) Enquiries
Tel: 080 060 10 11
Tel: +27 13 754 9439/94428/9454

Social Media

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Contact Us
If you are an approved SRD
R350 Grant beneficiary

Postal Address
Private Bag X20609

Postbank Fraud
Fax:+ 27 51 451 2397

Fax to Email: 0865669775

Customer Care
Tel: 0800 53 54 55
Tel: 0800 53 33 50
Fax: +27 51 451 2384

Request your Tax certificate

Visit our Form-section to:
- Request a Credit Order
- Update your FICA details
- Payment of Estate Proceeds
- Change your Daily Limit