Using the ATM
What is an ATM?
ATM stands for Automated Teller Machine, it allows you to withdraw money and deposit money at places all around the country. These deposits and withdrawals will immediately be reflected on your bank account. After each ATM transaction you will also be issued with a slip showing the transaction you have just made as well as your available balance
Can I use my Postbank card at an ATM?
Yes! You can use your Postbank card at any Saswitch ATM countrywide to draw money. The Saswitch sign should be clearly visible on the ATM.
How do I use my Postbank card at the ATM?
You start by correctly inserting your card into the terminal. All ATMs are clearly marked and you will be guided through the process each step of the way by following the prompts on the screen.
What do I do if I have forgotten my PIN?
For security reasons you will have to visit your nearest Post Office branch with your ID book so that you can be issued with a new Card and PIN. Remember your PIN should be a secret- do not share it with anyone.