Postbank


Welcome to Postbank. If you are looking for secure, reliable, accessible and affordable banking, you are at the right place. Our Savings accounts boast some of the greatest interest rates. Our debit card range is simple to ensure you get what you need at the lowest possible cost. Terms on Term Deposit Products are flexible, and still offer the best in returns in its class.


Postbank has helped millions of South Africans to keep their fortunes safe and their minds stress-free with more Products and benefits than ever before. Whether you want to save, transact or put some money aside (Term Deposit) for a rainy day, Postbank has the right product for your financial comfort and peace of mind.

SASSA SRD (R350) Enquiries
Tel: 080 060 10 11
Tel: +27 13 754 9439/94428/9454

Social Media

Social Media Whatsapp
Contact Us
If you are an approved SRD
Grant beneficiary

Postal Address
Private Bag X20609
Bloemfontein
9300

Postbank Fraud
Fraud@postbank.co.za

SASSA Fraud
Fraud@postbank.co.za

Customer Care
Tel: 0800 53 54 55
Tel: 0800 53 33 50
postbank.enquiries@postbank.co.za

Request your Tax certificate
taxcertificates@postbank.co.za

Forms
Visit our Form-section to:
- Request a Credit Order
- Update your FICA details
- Change your Daily Limit
- Payment of Estate Proceeds


           

South African Postbank SOC Limited is an authorised Financial Services Provider (FSP No: 53760). Terms and Conditions apply.

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POSTBANK FEE UPDATE — EFFECTIVE 1 MAY 2026

Important Notice to Postbank Customers

Selected Postbank service and transaction fees will change from 1 May 2026. These changes are communicated in advance to ensure transparency and allow you sufficient time to review the updated pricing before the effective date.

What Customers Should Know

Customers are encouraged to review the full pricing guide to understand how these changes may apply to their banking transactions.

For More Information

Visit: www.postbank.co.za
Contact Customer Care: 0800 53 54 55

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The Time Is Now – Switch to the Postbank Black Card today

You can now switch from your SASSA Gold Card to the Postbank Black Card. If you are still using a SASSA Gold Card, visit a Postbank retail site to replace it with the Postbank Black Card and continue receiving your grant without interruption.

The time is now — do not wait to get ready. Make the switch today.

More than 1.4 million grant beneficiaries have already successfully changed to the Postbank Black Card.

Why the Change Matters

Postbank is committed to providing secure, reliable, and accessible banking services for all SASSA beneficiaries. Replacing your Gold Card now ensures continued access to your money and protects you from future service disruptions.

Important: If it does not say Postbank, it is not the official Postbank Black Card.

What You Need to Do

Visit a participating Postbank retail site with your valid South African ID. The replacement process is quick, simple, and free.

To find your nearest active replacement site, dial: *120*355#

Important to Know

Need Assistance?

Dial: *120*355# to find a site near you
Call: 0800 53 54 55
Email: postbank.enquiries@postbank.co.za

Lost or Stolen Card?

Visit your nearest Postbank retail site for help. Dial *120*355# to find a location near you.